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Best Practice: Goals, Roles and Relationships

BY IN Dojo On 29-08-2014

Whether it is a corporate organization, Blue Angels team, sports team, Boy Scout troop or your project team, there are some basic fundamentals required to enable high performing teams. Without a consistent purpose and effective method of collaboration, this team will continue to blow around like a leaf in a strong Fall wind…

There are three basic fundamentals required by all teams to help ensure their ultimate success. These include:

Goals:
Make sure the entire team is fully aware of what they are trying to achieve. This should include the short term work activity, as well as the long term project milestones that drive the team to a successful implementation. Too often, the project leadership is vague in articulating to the team what they are trying to accomplish on a project. Do not make assumptions the project team knows all of the goals. Take the time to write them down and present them in each of the project phase kickoff presentations.

Roles:
Make sure the entire team is fully aware of what they are responsible to do. Be clear with each member of your team. Review each project milestone with your team members and let them know specifically what they will deliver for each milestone. Discuss the format, content and schedule of each deliverable. Answer their questions and provide them guidance and templates of the work products.

Relationships:
Make sure the entire team is fully aware of how they are to collaborate with each other. Now that they know what they are trying to achieve and how they will contribute to the goals, they must understand their interactions with other team members. A failure to communicate and collaborate is the number one reason most teams fail.

  • Ensure your team knows and uses the protocols of communication
  • Have mandatory attendance to your weekly team meetings, allowing cross functional groups to provide updates and plans for the upcoming week
  • Establish a Single Point Of Contact (SPOC) for key areas and force these folks to collaborate on relevant subjects
  • Make sure your team knows they can come to you at any time to clarify relationship structures and discuss any issues or how to deal with strong personalities

By presenting these three basic fundamental principles to your team at the beginning of the project and reinforcing them throughout the project, you will get a higher performing team, avoid confusion and team frustration. In the end, your overall project results will be of higher quality with a better chance of being delivered on time.


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